diff --git a/introduction/reporting-bugs.md b/introduction/reporting-bugs.md index cd320316..8f7f630c 100644 --- a/introduction/reporting-bugs.md +++ b/introduction/reporting-bugs.md @@ -42,6 +42,13 @@ Issues may have additional labels, if applicable (e.g., `crypto`, `ux`). ## Issue tracker guidelines ## +### The issue tracker is not a discussion forum ### + +The issue tracker is a tool to help the developers be more productive and efficient in their work. +It is not a place for discussion. +If you wish to discuss something in the issue tracker, please do so on the forum or mailing lists (see [Help, Support, Mailing Lists, and Forum]). +You can simply link to the relevant issue in your discussion post. + ### Do not submit questions ### [qubes-issues](https://github.com/QubesOS/qubes-issues/issues) is not the place to ask questions. diff --git a/introduction/support.md b/introduction/support.md index 42980aae..c4c2368e 100644 --- a/introduction/support.md +++ b/introduction/support.md @@ -24,7 +24,8 @@ Project does not offer paid support services. If you're looking for known issues or would like to file a bug report, please see the [issue tracker](/doc/reporting-bugs/). These issues are constantly being updated and may contain workarounds for problems that you're experiencing, so it's worth -[searching the issue tracker](/doc/reporting-bugs/#search-tips) as a first step. +[searching the issue tracker](/doc/reporting-bugs/#search-tips) as a first step. However, please note that +[the issue tracker is not a discussion forum](/doc/reporting-bugs/#the-issue-tracker-is-not-a-discussion-forum). ## Staying safe @@ -140,6 +141,7 @@ Conduct](/code-of-conduct/) for more information. The mailing lists and [forum](#forum) are good places to ask questions and discuss things. However, if you're submitting a more formal report, we'd prefer that you submit it to our [issue tracker](/doc/reporting-bugs/) so that it doesn't get overlooked. +(However, please remember that [the issue tracker is not a discussion forum](/doc/reporting-bugs/#the-issue-tracker-is-not-a-discussion-forum).) Likewise, if you see that something in the documentation should be changed, don't simply point it out in a discussion venue. Instead, [submit the change](/doc/doc-guidelines/).