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Clarify that the issue tracker is not a discussion forum

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Andrew David Wong 2021-04-10 08:03:09 -07:00
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7
introduction/reporting-bugs.md
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@ -42,6 +42,13 @@ Issues may have additional labels, if applicable (e.g., `crypto`, `ux`).
## Issue tracker guidelines ## ## Issue tracker guidelines ##
### The issue tracker is not a discussion forum ###
The issue tracker is a tool to help the developers be more productive and efficient in their work.
It is not a place for discussion.
If you wish to discuss something in the issue tracker, please do so on the forum or mailing lists (see [Help, Support, Mailing Lists, and Forum]).
You can simply link to the relevant issue in your discussion post.
### Do not submit questions ### ### Do not submit questions ###
[qubes-issues] is not the place to ask questions. [qubes-issues] is not the place to ask questions.

4
introduction/support.md
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@ -24,7 +24,8 @@ Project does not offer paid support services.
If you're looking for known issues or would like to file a bug report, please If you're looking for known issues or would like to file a bug report, please
see the [issue tracker]. These issues are constantly being updated and may see the [issue tracker]. These issues are constantly being updated and may
contain workarounds for problems that you're experiencing, so it's worth contain workarounds for problems that you're experiencing, so it's worth
[searching the issue tracker] as a first step. [searching the issue tracker] as a first step. However, please note that
[the issue tracker is not a discussion forum](/doc/reporting-bugs/#the-issue-tracker-is-not-a-discussion-forum).
## Staying safe ## Staying safe
@ -140,6 +141,7 @@ Conduct][coc] for more information.
The mailing lists and [forum] are good places to ask questions and discuss The mailing lists and [forum] are good places to ask questions and discuss
things. However, if you're submitting a more formal report, we'd prefer that things. However, if you're submitting a more formal report, we'd prefer that
you submit it to our [issue tracker] so that it doesn't get overlooked. you submit it to our [issue tracker] so that it doesn't get overlooked.
(However, please remember that [the issue tracker is not a discussion forum](/doc/reporting-bugs/#the-issue-tracker-is-not-a-discussion-forum).)
Likewise, if you see that something in the documentation should be changed, Likewise, if you see that something in the documentation should be changed,
don't simply point it out in a discussion venue. Instead, [submit the don't simply point it out in a discussion venue. Instead, [submit the
change][contributing to the documentation]. change][contributing to the documentation].