diff --git a/introduction/faq.md b/introduction/faq.md
index b020eef1..516491a7 100644
--- a/introduction/faq.md
+++ b/introduction/faq.md
@@ -645,6 +645,22 @@ From a `dom0` prompt, enter:
 
     qvm-prefs <HVMname> kernel ""
 
+### When I try to install a TemplateVM, it says no match is found.
+
+For example:
+
+```
+[user@dom0 ~]$ sudo qubes-dom0-update --enablerepo=qubes-templates-itl qubes-template-debian-10
+Using sys-whonix as UpdateVM to download updates for Dom0; this may take some time...
+No Match for argument qubes-template-debian-10
+Nothing to download
+```
+
+This normally means you already have the template installed.
+It may be that you have the matching package installed, but you removed or renamed the template.
+Check `rpm -q qubes-template-<name>`.
+If it lists the package, but you don't really have the template present (`qvm-ls` doesn't list it), you need to clean up leftovers of the package with `rpm -e --noscripts qubes-template-<name>`, then install it normally.
+
 ### I keep getting "Failed to synchronize cache for repo" errors when trying to update my Fedora templates
 
 This is general Fedora issue, not a Qubes-specific issue.
diff --git a/user/managing-os/templates.md b/user/managing-os/templates.md
index b092dc93..89e6d9ed 100644
--- a/user/managing-os/templates.md
+++ b/user/managing-os/templates.md
@@ -78,8 +78,8 @@ Usually, the installation method is to execute the following type of command in
 
     $ sudo qubes-dom0-update qubes-template-<name>
 
-(where `qubes-template-<name>` is the name of your TemplateVM package)
-
+where `qubes-template-<name>` is the name of your TemplateVM package.
+If you receive the message that no match is found for `qubes-template-<name>`, see [here][no-match].
 
 ## After Installing
 
@@ -274,3 +274,4 @@ Note the word "clean" means in this context: the same as their template filesyst
 [uninstall the old TemplateVM]: #uninstalling
 [Updating software in TemplateVMs]: /doc/software-update-domu/#updating-software-in-templatevms
 [How to Reinstall a TemplateVM]: /doc/reinstall-template/
+[no-match]: /faq/#when-i-try-to-install-a-templatevm-it-says-no-match-is-found