Improve page organization (closes #754)
- Eliminate excessive bullet points and subheadings - Deduplicate Gmane information - Make heading syntax consistent - Clarify instructions
This commit is contained in:
parent
9586996f15
commit
fcbd1843e4
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about/support.md
246
about/support.md
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@ -13,16 +13,14 @@ redirect_from:
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- /wiki/QubesLists/
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- /wiki/QubesLists/
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---
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---
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Help, Support, and Mailing Lists
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# Help, Support, and Mailing Lists #
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================================
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Help and support for Qubes OS is available from the [documentation] and the
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Help and support for Qubes OS is available from the [documentation] and the
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[mailing lists], which are explained below. The Qubes OS Project does not offer
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[mailing lists], which are explained below. The Qubes OS Project does not offer
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paid support services.
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paid support services.
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Staying safe
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## Staying safe ##
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------------
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The Qubes mailing lists are open to the public. The contents of the list are
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The Qubes mailing lists are open to the public. The contents of the list are
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crawled by search engines and archived by third-party services outside of our
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crawled by search engines and archived by third-party services outside of our
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@ -58,8 +56,7 @@ cryptographically signed, anyone would be in a position to [verify] that these
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came from the same keyholder.
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came from the same keyholder.
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Discussion list guidelines
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## Discussion list guidelines ##
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--------------------------
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Qubes discussions mainly take place on two mailing lists: `qubes-users` and
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Qubes discussions mainly take place on two mailing lists: `qubes-users` and
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`qubes-devel`, both of which are explained below. Please send all questions
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`qubes-devel`, both of which are explained below. Please send all questions
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@ -141,6 +138,7 @@ guidelines.
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don't simply point it out in an email to one of the mailing lists. Instead,
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don't simply point it out in an email to one of the mailing lists. Instead,
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[submit the change][contributing to the documentation].
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[submit the change][contributing to the documentation].
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### Specific rules and notes ###
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### Specific rules and notes ###
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#### Use the correct list ####
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#### Use the correct list ####
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@ -219,36 +217,43 @@ guidelines.
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free infrastructure, and we [distrust the infrastructure]. This is why, for
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free infrastructure, and we [distrust the infrastructure]. This is why, for
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example, we encourage discussants to use [Split GPG] to sign all of their
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example, we encourage discussants to use [Split GPG] to sign all of their
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messages to the lists, but we do not endorse the use of these Google Groups
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messages to the lists, but we do not endorse the use of these Google Groups
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as web forums. (There have been many discussions about why the Qubes OS
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as web forums. Some users prefer to interact with the mailing lists through
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Project does not maintain a forum. The curious can find these by searching
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their optional web interfaces. This has the advantage that it allows you to
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search and reply to messages which were sent prior to your subscription to
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the list. However, a Google account is required in order to post through the
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web interfaces. (Note: There have been many discussions about why the Qubes
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OS Project does not maintain a forum. The curious can find these by searching
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the list archives.)
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the list archives.)
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#### Gmane ####
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qubes-announce
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Qubes mailing lists are also available via Gmane, a service that provides mailing lists in the form of newsgroups.
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--------------
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This makes it possible for you to subscribe and read all mails sent to the list without having them all sent to your normal mail account.
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To use Gmane, you need a newsreader such as [Thunderbird].
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To add Gmane's server to Thunderbird, follow the instructions in [Mozilla Thunderbird's documentation for how to add newsgroups][thunderbird-newsgroup].
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In the fourth step replace `news.mozilla.org` with `news.gmane.org`.
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To subscribe to a list, click **Subscribe...** and search for the newsgroup `gmane.os.qubes.<list>`, for example, [`gmane.os.qubes.user`].
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Check the box beside the name and click **OK**.
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You can now send and reply to mails the same way you would normally.
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To unsubscribe from the list, click **Subscribe...** and search for the newsgroup `gmane.os.qubes.<list>`, for example, [`gmane.os.qubes.user`].
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Uncheck the box beside the name and click **OK**.
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Thunderbird will automatically remove the newsgroup.
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## qubes-announce ##
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This is a read-only list for those who wish to receive only very important,
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This is a read-only list for those who wish to receive only very important,
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infrequent messages. Only the core Qubes team can post to this list, and only
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infrequent messages. Only the core Qubes team can post to this list, and only
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[Qubes Security Bulletins (QSBs)][qsb] and new Qubes OS releases are announced
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[Qubes Security Bulletins (QSBs)][qsb] and new Qubes OS releases are announced
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here.
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here.
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### How to subscribe
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To subscribe, send a blank email to `qubes-announce+subscribe@googlegroups.com`.
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(Note: A Google account is *not* required. Any email address will work.)
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#### Google Groups
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To unsubscribe, send a blank email to `qubes-announce+unsubscribe@googlegroups.com`.
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This list also has an optional [Google Groups web interface][qubes-announce-web].
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* To subscribe to the list, send a blank email to
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`qubes-announce+subscribe@googlegroups.com`.
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* Note: A Gmail account is *not* required. Any email address will work.
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* To unsubscribe, send a blank email to
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`qubes-announce+unsubscribe@googlegroups.com`.
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* This list can also be browsed via an optional [Google Groups web
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interface][qubes-announce-web].
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qubes-users
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## qubes-users ##
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-----------
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### How to use this list
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This list is for helping users solve various daily problems with Qubes OS.
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This list is for helping users solve various daily problems with Qubes OS.
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Examples of topics or questions suitable for this list include:
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Examples of topics or questions suitable for this list include:
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@ -258,8 +263,6 @@ Examples of topics or questions suitable for this list include:
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* Hardware compatibility problems
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* Hardware compatibility problems
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* Questions of the form: "How do I...?"
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* Questions of the form: "How do I...?"
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### Read these first
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Please try searching both the Qubes website and the archives of the mailing
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Please try searching both the Qubes website and the archives of the mailing
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lists before sending a question. In addition, please make sure that you have
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lists before sending a question. In addition, please make sure that you have
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read and understood the following basic documentation prior to posting to the
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read and understood the following basic documentation prior to posting to the
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@ -270,55 +273,17 @@ list:
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* The [User FAQ]
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* The [User FAQ]
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* The [documentation] (for questions about how to use Qubes OS)
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* The [documentation] (for questions about how to use Qubes OS)
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### How to subscribe and post
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You don't have to subscribe in order to post to this list.
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However, subscribing makes your messages less likely to be marked as spam and allows you to receive messages sent directly to the list.
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#### Google Groups
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To subscribe to the list, send a blank email to `qubes-users+subscribe@googlegroups.com`.
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(Note: A Google account is *not* required. Any email address will work.)
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You don't have to subscribe in order to post to this list. However, subscribing
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To post a message to the list, address your email to `qubes-users@googlegroups.com`.
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might nonetheless be desirable, as it ensures that your messages will not be
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If your post does not appear immediately, please allow time for moderation to occur.
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eaten by the Google Groups spam filter and allows you to receive messages which
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To unsubscribe, send a blank email to `qubes-users+unsubscribe@googlegroups.com`.
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were sent directly to the list.
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This list also has an optional [Google Groups web interface][qubes-users-web] and [traditional mail archive][qubes-users-archive].
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* To subscribe to the list, send a blank email to
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`qubes-users+subscribe@googlegroups.com`.
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* Note: A Gmail account is *not* required. Any email address will work.
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* To post a message to the list, address your email to
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`qubes-users@googlegroups.com`.
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* Note: You don't have to be subscribed in order to post.
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* To unsubscribe, send a blank email to
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`qubes-users+unsubscribe@googlegroups.com`.
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* This list also has a [Google Groups web interface][qubes-users-web].
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* Some users prefer to interact with the mailing list through the web
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interface. This has the advantage that it allows you to search and reply to
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messages which were sent prior to your subscription to the list. However, a
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Google account is required in order to post through this interface.
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* You can also search the [traditional mail archive][qubes-users-archive]
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#### Gmane
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The mailing list is also available via Gmane, a service that provides mailing
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lists in the form of newsgroups. This makes it possible for you to subscribe
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and read all mails sent to the list without having them all sent to your normal
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mail account. To use Gmane, you need a newsreader such as [Thunderbird].
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To add Gmane's server to Thunderbird, follow the instructions in
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[Mozilla Thunderbird's documentation for how to add
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newsgroups][thunderbird-newsgroup].
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In the fourth step replace `news.mozilla.org` with `news.gmane.org`.
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* To subscribe to the list, click on **Subscribe...** and search for the
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newsgroup [`gmane.os.qubes.user`]. Click on the checkbox besides the name
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and **OK**.
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* You send and reply to mails the same way you would normally.
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* To unsubscribe from the list, click on **Subscribe...**
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search for the newsgroup [`gmane.os.qubes.user`], uncheck the checkbox, and
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click on **OK**. Thunderbird will automatically remove the newsgroup.
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qubes-devel
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## qubes-devel ##
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-----------
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### How to use this list
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This list is primarily intended for people who are interested in contributing to
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This list is primarily intended for people who are interested in contributing to
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Qubes or who are willing to learn more about its architecture and
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Qubes or who are willing to learn more about its architecture and
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@ -332,53 +297,16 @@ implementation. Examples of topics and questions suitable for this list include:
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* Contributed code and patches.
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* Contributed code and patches.
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* Security discussions which are relevant to Qubes in some way.
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* Security discussions which are relevant to Qubes in some way.
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### How to subscribe and post
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#### Google Groups
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You must be subscribed in order to post to this list.
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You must be subscribed in order to post to this list.
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To subscribe, send a blank email to `qubes-devel+subscribe@googlegroups.com`.
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* To subscribe to the list, send a blank email to
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(Note: A Google account is *not* required. Any email address will work.)
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`qubes-devel+subscribe@googlegroups.com`.
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To post a message to the list, address your email to `qubes-devel@googlegroups.com`.
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* Note: A Gmail account is *not* required. Any email address will work.
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If your post does not appear immediately, please allow time for moderation to occur.
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* To post a message to the list, address your email to
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To unsubscribe, send a blank email to `qubes-devel+unsubscribe@googlegroups.com`.
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`qubes-devel@googlegroups.com`.
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This list also has an optional [Google Groups web interface][qubes-devel-web] and [traditional mail archive][qubes-devel-archive].
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* Note: You must be subscribed in order to post. If your post does not
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appear, please allow time for moderation to occur.
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* To unsubscribe, send a blank email to
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`qubes-devel+unsubscribe@googlegroups.com`.
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* This list has a [Google Groups web interface][qubes-devel-web].
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* Some users prefer to interact with the mailing list through the web
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interface. This has the advantage that it allows you to search and reply to
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messages which were sent prior to your subscription to the list. However, a
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Google account is required in order to post through this interface.
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* You can also search the [traditional mail archive][qubes-devel-archive]
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#### Gmane
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The mailing list is also available via Gmane, a service that provides mailing
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lists in the form of newsgroups. This makes it possible for you to subscribe
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and read all mails sent to the list without having them all sent to your normal
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mail account. To use Gmane, you need a newsreader such as [Thunderbird].
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To add Gmane's server to Thunderbird, follow the instructions in
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[Mozilla Thunderbird's documentation for how to add
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newsgroups][thunderbird-newsgroup].
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In the fourth step replace `news.mozilla.org` with `news.gmane.org`.
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* To subscribe to the list, click on **Subscribe...** and search for the
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newsgroup [`gmane.os.qubes.devel`]. Click on the checkbox besides the name
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and **OK**.
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* You send and reply to mails the same way you would normally.
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* To unsubscribe from the list, click on **Subscribe...**
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search for the newsgroup [`gmane.os.qubes.devel`], uncheck the checkbox, and
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click on **OK**. Thunderbird will automatically remove the newsgroup.
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qubes-project
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## qubes-project ##
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-------------
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### How to use this list
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This list is for non-technical discussion and coordination around the
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This list is for non-technical discussion and coordination around the
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Qubes OS project.
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Qubes OS project.
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@ -390,54 +318,17 @@ Examples of topics or question suitable for this list include:
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* FOSS governance discussions
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* FOSS governance discussions
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* Most Github issues tagged "[business]"
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* Most Github issues tagged "[business]"
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### How to subscribe and post
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You don't have to subscribe in order to post to this list.
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However, subscribing makes your messages less likely to be marked as spam and allows you to receive messages sent directly to the list.
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#### Google Groups
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To subscribe, send a blank email to `qubes-project+subscribe@googlegroups.com`.
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(Note: A Google account is *not* required. Any email address will work.)
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You don't have to subscribe in order to post to this list. However, subscribing
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To post a message to the list, address your email to `qubes-project@googlegroups.com`.
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might nonetheless be desirable, as it ensures that your messages will not be
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If your post does not appear immediately, please allow time for moderation to occur.
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eaten by the Google Groups spam filter and allows you to receive messages which
|
To unsubscribe, send a blank email to `qubes-project+unsubscribe@googlegroups.com`.
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were sent directly to the list.
|
This list also also has an optional [Google Groups web interface][qubes-project-web].
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* To subscribe to the list, send a blank email to
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`qubes-project+subscribe@googlegroups.com`.
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* Note: A Gmail account is *not* required. Any email address will work.
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* To post a message to the list, address your email to
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`qubes-project@googlegroups.com`.
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* Note: You don't have to be subscribed in order to post.
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* To unsubscribe, send a blank email to
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`qubes-project+unsubscribe@googlegroups.com`.
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* This list also has a [Google Groups web interface][qubes-project-web].
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* Some users prefer to interact with the mailing list through the web
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interface. This has the advantage that it allows you to search and reply to
|
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messages which were sent prior to your subscription to the list. However, a
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Google account is required in order to post through this interface.
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#### Gmane
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The mailing list is also available via Gmane, a service that provides mailing
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lists in the form of newsgroups. This makes it possible for you to subscribe
|
|
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and read all mails sent to the list without having them all sent to your normal
|
|
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mail account. To use Gmane, you need a newsreader such as [Thunderbird].
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To add Gmane's server to Thunderbird, follow the instructions in
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[Mozilla Thunderbird's documentation for how to add
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newsgroups][thunderbird-newsgroup].
|
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In the fourth step replace `news.mozilla.org` with `news.gmane.org`.
|
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* To subscribe to the list, click on **Subscribe...** and search for the
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newsgroup [`gmane.os.qubes.project`]. Click on the checkbox besides the name
|
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||||||
and **OK**.
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* You send and reply to mails the same way you would normally.
|
|
||||||
* To unsubscribe from the list, click on **Subscribe...**
|
|
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search for the newsgroup [`gmane.os.qubes.project`], uncheck the checkbox, and
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click on **OK**. Thunderbird will automatically remove the newsgroup.
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qubes-translation
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## qubes-translation ##
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-----------------
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### How to use this list
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This list is for discussion around the localization and translation of Qubes OS,
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This list is for discussion around the localization and translation of Qubes OS,
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its documentation, and the website.
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its documentation, and the website.
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@ -448,25 +339,14 @@ Examples of topics or question suitable for this list include:
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* Who is managing localization for a given language
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* Who is managing localization for a given language
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* Most Github issues tagged "[localization]"
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* Most Github issues tagged "[localization]"
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### How to subscribe and post
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You don't have to subscribe in order to post to this list.
|
||||||
|
However, subscribing makes your messages less likely to be marked as spam and allows you to receive messages sent directly to the list.
|
||||||
#### Google Groups
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To subscribe, send a blank email to `qubes-translation+subscribe@googlegroups.com`.
|
||||||
|
(Note: A Google account is *not* required. Any email address will work.)
|
||||||
You must be subscribed in order to post to this list.
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To post a message to the list, address your email to `qubes-translation@googlegroups.com`.
|
||||||
|
If your post does not appear immediately, please allow time for moderation to occur.
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||||||
* To subscribe to the list, send a blank email to
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To unsubscribe, send a blank email to `qubes-translation+unsubscribe@googlegroups.com`.
|
||||||
`qubes-translation+subscribe@googlegroups.com`.
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This list also has an optional [Google Groups web interface][qubes-translation-web].
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* Note: A Gmail account is *not* required. Any email address will work.
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* To post a message to the list, address your email to
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`qubes-translation@googlegroups.com`.
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* Note: You don't have to be subscribed in order to post.
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|
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* To unsubscribe, send a blank email to
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`qubes-translation+unsubscribe@googlegroups.com`.
|
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* This list also has a [Google Groups web interface][qubes-translation-web].
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* Some users prefer to interact with the mailing list through the web
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interface. This has the advantage that it allows you to search and reply to
|
|
||||||
messages which were sent prior to your subscription to the list. However, a
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|
||||||
Google account is required in order to post through this interface.
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[mailing lists]: https://en.wikipedia.org/wiki/Electronic_mailing_list
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[mailing lists]: https://en.wikipedia.org/wiki/Electronic_mailing_list
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Reference in New Issue
Block a user