diff --git a/app/routes/application.js b/app/routes/application.js
index 4633a779..f43b37d2 100644
--- a/app/routes/application.js
+++ b/app/routes/application.js
@@ -7,9 +7,11 @@ export default TravisRoute.extend(BuildFaviconMixin, {
 
   beforeModel() {
     this._super.apply(this, arguments);
-    return this.get('auth').refreshUserData().then((function() {}), (() => {
+    return this.get('auth').refreshUserData().then( () => {
+      this.setupPendo();
+    }, () => {
       return this.get('auth').signOut();
-    }));
+    });
   },
 
   renderTemplate: function() {
@@ -60,6 +62,24 @@ export default TravisRoute.extend(BuildFaviconMixin, {
     }
   },
 
+  setupPendo() {
+    if(!window.pendo) {
+      return;
+    }
+
+    let user = this.get('auth.currentUser');
+
+    var options = {
+      visitor: {
+        id: user.get('id'),
+        github_login: user.get('login'),
+        email: user.get('email')
+      }
+    };
+
+    window.pendo.identify(options);
+  },
+
   actions: {
     redirectToGettingStarted() {
       // do nothing, we handle it only in index path
@@ -88,6 +108,7 @@ export default TravisRoute.extend(BuildFaviconMixin, {
 
     afterSignIn() {
       var transition;
+      this.setupPendo();
       if (transition = this.auth.get('afterSignInTransition')) {
         this.auth.set('afterSignInTransition', null);
         return transition.retry();
diff --git a/package.json b/package.json
index c15dbf3d..81138c0d 100644
--- a/package.json
+++ b/package.json
@@ -34,6 +34,7 @@
     "ember-cli-htmlbars-inline-precompile": "^0.3.1",
     "ember-cli-inject-live-reload": "^1.3.1",
     "ember-cli-inline-images": "^0.0.4",
+    "ember-cli-pendo": "drogus/ember-cli-pendo",
     "ember-cli-pretender": "0.3.1",
     "ember-cli-qunit": "^1.2.1",
     "ember-cli-release": "0.2.8",
diff --git a/waiter/config.ru b/waiter/config.ru
index fdca382c..1a640ac6 100644
--- a/waiter/config.ru
+++ b/waiter/config.ru
@@ -73,5 +73,6 @@ run Travis::Web::App.build(
   code_climate_url: ENV['CODE_CLIMATE_URL'],
   assets_host: ENV['ASSETS_HOST'],
   ajax_polling: ENV['AJAX_POLLING'],
-  github_orgs_oauth_access_settings_url: ENV['GITHUB_ORGS_OAUTH_ACCESS_SETTINGS_URL']
+  github_orgs_oauth_access_settings_url: ENV['GITHUB_ORGS_OAUTH_ACCESS_SETTINGS_URL'],
+  pendo_key: ENV['PENDO_KEY']
 )
diff --git a/waiter/lib/travis/web/app.rb b/waiter/lib/travis/web/app.rb
index 92614286..d681902e 100644
--- a/waiter/lib/travis/web/app.rb
+++ b/waiter/lib/travis/web/app.rb
@@ -191,6 +191,8 @@ class Travis::Web::App
       pusher['path'] = options[:pusher_path] if options[:pusher_path]
       config['pusher'] = pusher
 
+      config['ember-cli-pendo'] = { apiKey: options[:pendo_key] }
+
       config['gaCode'] = options[:ga_code] if options[:ga_code]
       config['pro'] = options[:pro] if options[:pro]
       config['enterprise'] = options[:enterprise] if options[:enterprise]