diff --git a/Brocfile.js b/Brocfile.js
index 328cc541..16bcd676 100644
--- a/Brocfile.js
+++ b/Brocfile.js
@@ -32,6 +32,7 @@ app.import('bower_components/JavaScript-MD5/js/md5.js');
 app.import('vendor/ansiparse.js');
 app.import('vendor/log.js');
 app.import('vendor/customerio.js');
+app.import('vendor/charmscout.js');
 app.import('bower_components/moment/moment.js');
 // Use `app.import` to add additional libraries to the generated
 // output files.
diff --git a/app/initializers/charm.coffee b/app/initializers/charm.coffee
index d3b2fd02..6e1c0b3d 100644
--- a/app/initializers/charm.coffee
+++ b/app/initializers/charm.coffee
@@ -6,7 +6,8 @@ initialize = (container, app) ->
       key: config.charmKey
       url: "https://charmscout.herokuapp.com/feedback"
 
-    $('head').append $('<script src="https://charmscout.herokuapp.com/charmeur.js?v=2" async defer></script>')
+    window.bootstrapCharm()
+    # $('head').append $('<script src="https://charmscout.herokuapp.com/charmeur.js?v=2" async defer></script>')
 
 Initializer =
   name: 'charm'
diff --git a/app/styles/app/charm.sass b/app/styles/app/charm.sass
index 3f8ccdde..ac33bbf5 100644
--- a/app/styles/app/charm.sass
+++ b/app/styles/app/charm.sass
@@ -1,3 +1,74 @@
+.feedback-button
+  display: inline-block
+  position: fixed
+  right: 0
+  left: auto
+  // top: 35%
+  bottom: 0
+  margin: 0
+  padding: 1.5em 1em .5em
+  border-radius: 4px
+  // transform: rotate(90deg) translateY(-140%)
+  will-change: transform
+  transition: transform ease 200ms
+  background: $white
+  font-size: 13px
+  color: #a2afb3
+  text-transform: uppercase
+  box-shadow: 0px 0px 3px 1px rgba(0,0,0,0.15)
+  z-index: 999
+
+.feedback-button:hover
+  // transform: rotate(90deg) translateY(-130%)
+
+.feedback-popup
+  position: fixed
+  top: 50%
+  left: 50%
+  width: 30em
+  transform: translate(-50%, -50%)
+  padding: 1em 1.3em
+  background-color: #ffffff
+  border-radius: 5px
+  z-index: 999
+  box-shadow: 0px 0px 3px 1px rgba(0,0,0,0.15)
+  h1
+    margin: 0 0 .4em
+    padding-left: .4em
+    color: #347389
+    font-size: 20px
+  textarea
+    box-sizing: border-box
+    display: block
+    width: 100%
+    height: 10em
+    margin-bottom: .8em
+    padding: .5em .6em
+    resize: vertical
+    background-color: #f4f3eb
+    font-size: 15px
+    color: #7d7e80
+    border: none
+    font-family: $font-family-sans-serif
+  .submit
+    margin-right: 1em
+    padding: .3em .7em
+    background-color: #37a766
+    color: $white
+    font-size: 15px
+    border: none
+    border-radius: 4px
+    font-family: $font-family-sans-serif
+    cursor: pointer
+  a
+    color: #7d7e80
+    font-size: 15px
+    text-decoration: none
+  a:hover
+    text-decoration: underline
+
+#CHARM_FORM_TARGET
+  display: none
 
 .feedback-button
   display: none
diff --git a/vendor/charmscout.js b/vendor/charmscout.js
index 6c1907f9..dc8a56fe 100644
--- a/vendor/charmscout.js
+++ b/vendor/charmscout.js
@@ -1,81 +1,9 @@
 // Copyright (c) 2010-2012 Slash7 LLC http://charmhq.com/
 // Copyright (c) 2010-2012 Thomas Fuchs http://mir.aculo.us/
 // License: https://github.com/cheerful/charmeur/blob/master/MIT-LICENSE
-(function(){
+
+window.bootstrapCharm = function(){
   var tab, box, email, shown = false, sending = false, openmsg = null, callbacks = {},
-    VENDORS = ['webkit','moz','o','ms'],
-    STYLE =
-      '.feedback-button {' +
-      '  display: inline-block;' +
-      '  position: fixed;' +
-      '  right: 0;' +
-      '  left: auto;' +
-      '  top: 35%;' +
-      '  margin: 0;' +
-      '  padding: 1.5em 1em .5em;' +
-      '  border-radius: 4px;' +
-      '  transform: rotate(90deg) translateY(-140%);' +
-      '  will-change: transform;' +
-      '  transition: transform ease 200ms;' +
-      '  background: #ffffff;' +
-      '  font-size: 13px;' +
-      '  color: #a2afb3;' +
-      '  text-transform: uppercase;' +
-      '  box-shadow: 0px 0px 3px 1px rgba(0,0,0,0.15);' +
-      '}' +
-      '.feedback-button:hover {' +
-      '  transform: rotate(90deg) translateY(-130%);' +
-      '}' +
-      '.feedback-popup {' +
-      '    position: fixed;' +
-      '    top: 50%;' +
-      '    left: 50%;' +
-      '    width: 30em;' +
-      '    transform: translate(-50%, -50%);' +
-      '    padding: 1em 1.3em;' +
-      '    background-color: #ffffff;' +
-      '    border-radius: 5px;' +
-      '    z-index: 999;'
-      '    box-shadow: 0px 0px 3px 1px rgba(0,0,0,0.15);' +
-      '  }' +
-      '  .feedback-popup h1 {' +
-      '    margin: 0 0 .4em;' +
-      '    padding-left: .4em;' +
-      '    color: #347389;' +
-      '    font-size: 20px;' +
-      '  }' +
-      '  .feedback-popup textarea {' +
-      '    box-sizing: border-box;' +
-      '    display: block;' +
-      '    width: 100%;' +
-      '    height: 10em;' +
-      '    margin-bottom: .8em;' +
-      '    padding: .5em .6em;' +
-      '    resize: vertical;' +
-      '    background-color: #f4f3eb;' +
-      '    font-size: 15px;' +
-      '    color: #7d7e80;' +
-      '    border: none;' +
-      '    font-family: "Source Sans Pro", Helvetica, sans-serif;' +
-      '  }' +
-      '  .feedback-popup .submit {' +
-      '    margin-right: 1em;' +
-      '    padding: .3em .7em;' +
-      '    background-color: #37a766;' +
-      '    color: #ffffff;' +
-      '    font-size: 15px;' +
-      '    border: none;' +
-      '    border-radius: 4px;' +
-      '    font-family: "Source Sans Pro", Helvetica, sans-serif;' +
-      '  }' +
-      '  .feedback-popup a {' +
-      '    color: #7d7e80;' +
-      '    font-size: 15px;' +
-      '    text-decoration: none;' +
-      '  }' +
-      '  .feedback-popup a:hover {' +
-      '    text-decoration: underline;' +
-      '  }',
     BOX =
       '<div class="feedback-popup">' +
       '<h1>Have feedback or questions?</h1>' +
@@ -84,8 +12,8 @@
       '<div id="CHARM_YOUR_EMAIL"></div>'+
       '<div id="CHARM_YOUR_COMMENT"></div>'+
       '<textarea id="CHARM_COMMENT" name="content" class="ignore-return-pressed" placeholder="Let us know and we will get right back to you by email"></textarea>' +
-      '<input id="CHARM_SUBMIT" type="submit" class="submit" value="">' +
-      '<a href="#" title="" id="CHARM_CANCEL"></a>' +
+      '<input id="CHARM_SUBMIT" type="submit" class="submit" value="Send Feedback">' +
+      '<a href="#" title="" id="CHARM_CANCEL">cancel</a>' +
       '</form>' +
       '</div>',
     DEFAULTS = {
@@ -99,14 +27,6 @@
       feedback_error: 'There was a problem sending your message.<br/>Please contact support directly.<br/><br/>close this message'
     };
 
-  function vendored(property, value){
-    var string = '';
-    for(var i=0;i<VENDORS.length;i++)
-      string += '-'+VENDORS[i]+'-'+property+":"+value+';';
-    string += property+":"+value+';';
-    return string;
-  }
- 
   function log(s){
     'console' in window && 'log' in console && console.log(s);
   }
@@ -122,19 +42,7 @@
   }
   
   function $(id){ return typeof id == 'string' ? document.getElementById(id) : id; }
-  function css(id,style){ $(id).style.cssText += ';' + style; }
-  
-  function csstag(styles){
-    var css = document.createElement('style');
-    css.setAttribute('type','text/css');
-    if('styleSheet' in css)
-      css.styleSheet.cssText = styles;
-    else
-      css.innerHTML = styles;
-    
-    document.getElementsByTagName('head')[0].appendChild(css);
-  }
-  
+
   function init(){
     tab = document.createElement('a');
     tab.id = "CHARM_TAB";
@@ -143,7 +51,6 @@
     tab.href = "https://secure.charmhq.com/feedback/" + __CHARM.key;
     tab.onclick = function(){ show(); return false };
     document.body.appendChild(tab);
-    csstag(STYLE);
   }
 
   function template(string){
@@ -207,16 +114,16 @@
         userdata('email');
       }
 
-      customize('text');
-      customize('submit', 'value');
-      customize('cancel');
+      // customize('text');
+      // customize('submit', 'value');
+      // customize('cancel');
       
       userdata('key');
       userdata('customer');
       userdata('customer_info');
       userdata('first_name');
       userdata('last_name');
-      userdata('user_info');      
+      userdata('user_info');
       userdata('customer_id');
       userdata('subject');
 
@@ -232,7 +139,6 @@
         var scrollTop = document.body.scrollTop;
         
         box.className = 'open' + ($('CHARM_YOUR_EMAIL') ? ' with-email' : '');
-        css(box, 'display:block');
         $('CHARM_FORM').onsubmit = function(){ 
           var ok = !($('CHARM_COMMENT').value.replace(/^\s+/, '').replace(/\s+$/, '') == "");
           if(ok){
@@ -255,7 +161,6 @@
 
       return;
     }
-    css(box, 'display:block');
     box.offsetLeft;
     box.className = 'open' + ($('CHARM_YOUR_EMAIL') ? ' with-email' : '');
     if($('CHARM_EMAIL'))
@@ -341,4 +246,4 @@
   }
   
   init();
-})();
+};